Gaya APA
Gaspersz, Vincent. (2005).
Total Quality Management: Manajemen Bisnis Total ( Benchmarking, Malcolm Baldrige, ISO 9000:2000, ISO 14000, Six Sigma, Quality Problem Solving, Quality Improvement Project, Total Quality In: Human Resource Marketing, Accounting, Education, Health Care, Banking, Hotel & Restaurant ) .
Jakarta:
Gramedia PT..
Gaya Chicago
Gaspersz, Vincent.
Total Quality Management: Manajemen Bisnis Total ( Benchmarking, Malcolm Baldrige, ISO 9000:2000, ISO 14000, Six Sigma, Quality Problem Solving, Quality Improvement Project, Total Quality In: Human Resource Marketing, Accounting, Education, Health Care, Banking, Hotel & Restaurant ).
Jakarta:
Gramedia PT.,
2005.
Text.
Gaya MLA
Gaspersz, Vincent.
Total Quality Management: Manajemen Bisnis Total ( Benchmarking, Malcolm Baldrige, ISO 9000:2000, ISO 14000, Six Sigma, Quality Problem Solving, Quality Improvement Project, Total Quality In: Human Resource Marketing, Accounting, Education, Health Care, Banking, Hotel & Restaurant ).
Jakarta:
Gramedia PT.,
2005.
Text.
Gaya Turabian
Gaspersz, Vincent.
Total Quality Management: Manajemen Bisnis Total ( Benchmarking, Malcolm Baldrige, ISO 9000:2000, ISO 14000, Six Sigma, Quality Problem Solving, Quality Improvement Project, Total Quality In: Human Resource Marketing, Accounting, Education, Health Care, Banking, Hotel & Restaurant ).
Jakarta:
Gramedia PT.,
2005.
Print.