Gaya APA
Payne, Shelia. (1997).
Delivering Customer Service: How To Win A Competitive Edge Through Managing Customer Relationships Successfully .
Hongkong:
Grolier International, Inc..
Gaya Chicago
Payne, Shelia.
Delivering Customer Service: How To Win A Competitive Edge Through Managing Customer Relationships Successfully.
Hongkong:
Grolier International, Inc.,
1997.
Text.
Gaya MLA
Payne, Shelia.
Delivering Customer Service: How To Win A Competitive Edge Through Managing Customer Relationships Successfully.
Hongkong:
Grolier International, Inc.,
1997.
Text.
Gaya Turabian
Payne, Shelia.
Delivering Customer Service: How To Win A Competitive Edge Through Managing Customer Relationships Successfully.
Hongkong:
Grolier International, Inc.,
1997.
Print.