Gaya APA

DeVrye, Chaterine. (1994). Good Service Is Good Business: 7 Strategi Sederhana Menuju Sukses . Jakarta: Gramedia PT..

Gaya Chicago

DeVrye, Chaterine. Good Service Is Good Business: 7 Strategi Sederhana Menuju Sukses. Jakarta: Gramedia PT., 1994. Text.

Gaya MLA

DeVrye, Chaterine. Good Service Is Good Business: 7 Strategi Sederhana Menuju Sukses. Jakarta: Gramedia PT., 1994. Text.

Gaya Turabian

DeVrye, Chaterine. Good Service Is Good Business: 7 Strategi Sederhana Menuju Sukses. Jakarta: Gramedia PT., 1994. Print.